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Case Studies

Official Languages – Changing the Game

Official Language policy in the Canadian Forces and Department of National Defence was all about rules and policies. A complicated matrix dictated which language you should use when communicating with others. It was confusing and complicated, which resulted in more …
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Alcatel Lucent – A Star is Born!

When Alcatel and Lucent merged, a new recognition program was launched to recognize and reward employees for a job well done. The Challenge Alcatel employees had a generous recognition program while Lucent employees did not have a recognition program at …
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